Contact us

Secure message: When you’re logged into your account, go to your Inbox to send us a secure message.

Email: If your question relates to accessing your account online or includes any personal information, please send a secure message or call us. To keep your information secure, we can’t provide any personal information by email but we can answer general queries.

Phone: 0345 604 2678

Lines are open:
Day Time
Monday - Thursday 8.00am - 8.00pm
Friday 8.00am - 6.30pm
Saturday 9.00am - 5.00pm
Sunday 10.00am - 4.00pm
Closed Bank Holidays  


(No Stamp Required)

PO Box 762
NE28 5DH



© Aldermore 2013

Legal terms and disclaimer:

This website is owned and operated by Aldermore Bank PLC. Registered in England. Registered No: 947662. Registered Office: Aldermore, 1st Floor, Block B, Western House, Lynch Wood, PETERBOROUGH, PE2 6FZ.

Aldermore Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register number: 204503).